If Sears wants to lose slightly less money in the last quarter of 2014, maybe the company needs to check its employees’ metaphorical pockets. For example, there was the employee in a New Jersey distribution center who was recently arrested and accused of stealing merchandise worth $2.3 million, with a retail value of $3.7 million, and selling or bartering the merchandise to people in multiple states. [More]
inventory control
Even Sears Doesn't Know What It Sells Anymore
By 6.9.11
Sears might be doing an okay job with adjusting to doing business in the 21st century if they weren’t stuck with a pesky brick-and-mortar store network. Maybe. When John returned a malfunctioning dehumidifier to his local store, he wanted to exchange it for a working one. He couldn’t, though, because the item was out of stock. Logical enough: dehumidifiers are popular in the summer. Yet he was able to go home, order the item online, and pick it up at the very store he had just been told was out of the item. [More]
