humiliation tactics

Sprint Makes Good After Public Flogging, Offers Retroactively Bundled Minutes

Sprint Makes Good After Public Flogging, Offers Retroactively Bundled Minutes

Remember Sarah? She wrote to Consumerist after she went over on her minutes with Sprint after a death in the family, and was told she’d have to pay $100 as a result. If she had called customer service before she got her bill, however, she could’ve avoided such fees. We’re happy to report Sprint has agreed to help her out. [More]