Apple’s 27″ iMac is not a cheap computer. That model currently starts at $1,800. So customers who found a smoky gray residue inside their screens were disappointed when Apple turned around and told non-smoking customers that the issues are obviously their own fault. Reader Jason, for example, was told that his screen smudged itself because it’s too humid where he lives. Does he live in the tropics? Florida, maybe? No, he lived in Ohio when his iMac troubles started. And the problem recurred after he moved to Chicago, just down the street from the city’s flagship Apple Store. [More]
humidity
How Apple Lost A Dedicated Customer Over A Stupid Pink Dot
By 2.21.12
For several years, we’ve been writing about the iPhone’s built-in humidity detector and numerous customers’ complaints that an incorrect reading had voided the phone’s warranty. Now one Consumerist reader explains why he’s voided his long-term relationship with Apple over this little pink dot. [More]
