If you have a network connection of a certain speed available on your phone, you expect receive data at roughly that speed, more or less. That’s how it works. Except that’s not how it’s been working for Netflix: the popular streaming video service was moving at a fraction of what users expected, on Verizon and AT&T networks. Consumers were all ready to line up and blame their mobile carriers, but the wireless companies weren’t the ones screwing around with anything, as it turns out. Netflix was. [More]
Fertility Service Threatens Customer With Multimillion-Dollar Lawsuit For Complaining To Better Business Bureau
A New Jersey woman who thought she’d been cheated out of several thousand dollars by a service that connects prospective parents with willing egg donors did something that a lot of ticked-off consumers do: She filed a complaint with the Better Business Bureau — not knowing that the company would then threaten her with a massive legal action for daring to speak her mind. [More]
Why would a store want to sell you something that could mean you will not need to walk through its doors again? We don’t know, but GameStop is doing it anyway: the brick-and-mortar retailer will be selling Steam hardware next month — game consoles that are designed for digital video games purchased on the Steam marketplace… the exact kind of games you won’t find at GameStop. [More]
Google, probably one of the most well-known brand names in all the world, has decided to change things up today, with an announcement from CEO Larry Page that the company is going to be reorganized under the umbrella of a bigger corporation known as “Alphabet.” [More]
“Groupon is bad at math!” the subject line of Amber’s e-mail to Consumerist proclaimed. I expected to see a poorly-calculated coupon discount or something else related to actual deals. But the error is even weirder than that. Groupon’s Earth Day deals page trumpets that the company is celebrating the planet’s 400th birthday. They offer no explanation for where this number came from, or why it’s missing approximately seven zeroes. [More]
Scott came across this puzzle when trying to request some free seeds for his garden. Go ahead and try to figure it out. We’ll wait. [More]
We love to make fun of the asterisk-riddled coupons available at Macy*s, but reader JB sent in an ad that takes confusing sales to an entirely new level. [More]
Hey, it’s not just me and Dollar Rent-A-Car that hates the Boroughs and everything their denizenship of loudmouthed bozos and doofus hipsters stands for. Hertz does too!
Dan thinks Dollar-Rent-A-Car is a bigot, hating jews, minorities and filthy liberals. Otherwise, how can you explain item 1.O from their rental policy?
We received several complaints today that don’t warrant a full posting on their own. Instead, they find home here, in a little place we like to call “Inchoate Consumer Rage Disproportionate to the Complaint’s Severity.”