Kayla writes:
My Husband and I called Embarq for a bundle pack with dish network in April of 2007. We were told by Embarq that we would only be seeing one bill from them, that would include dish charges, and that it would be about $100 a month. We have paid our bill every month, and never had anything suspended. As a matter of fact, we had never had to make any inquiries about dish as it had been a wonderful experience until mid-January. One morning I was turning on Mickey Mouse Clubhouse for my son and I had no service. So I called Embarq, who told me to call Dish, who had no record of our names or social security numbers, who told me to call Emarq again…
