As consumers in modern America, we often cynically assume that “Lifetime Guarantee” is just a something companies slap on products with no basis in fact, like “New and Improved!” or “With Calcium.” But there are companies who take the lifetime warranty concept seriously, and will replace a ten-year-old shovel after its handle breaks just as garden season begins. Matt discovered that a shovel he picked up at Home Depot a decade ago carried such a guarantee…and the company replaced his broken shovel even though all proof of purchase was long gone. [More]
