Once upon a time, the hotel front desk was the go-to spot for guests who wanted something, whether it’s more towels or advice on the best spots in town to visit (and a cab to get there). You’ll still have to call for more towels at Hilton Hotels, but in a new partnership with Uber, hotel guests will now be able to schedule alerts through the HHonors app to remind them when they need to arrange a ride to check out the sights they’ve planned to see during their stay. [More]
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Reader's 323,000 Hilton Points Zapped Out Of Existence
By 12.2.10
Due to the nature of Craig’s work, he spends about half of his nights sleeping in hotels. If you’re a hotel chain, he’s the kind of customer you would want to work hard to keep. However, Hilton doesn’t think so: since his work didn’t bring him near any Hilton properties in the last year, they canceled his rewards account and purged all 323,000 of his HHonors points. [More]
