The Dallas Cowboys are in the National Football League playoffs, and that has a lot of fans excited, including Mark, who planned to attend the game next week with a friend. Except, when he received the tickets purchased off of StubHub, they weren’t for the game in Jan. 2017, they were for the game in Jan. 2016. [More]
guarantee
Craftsman Tool Lovers Worried For Brand After $900M Sale To Black & Decker
By 1.5.17
In a bid to keep its sinking retail ship afloat, Sears on Thursday announced the sale of its iconic tool brand Craftsman to Black & Decker for a mere $900 million. But with the change of hands, many stalwart Craftsman lovers aren’t sure if they’ll be sticking with the brand in the future. [More]
United Airlines Offers On-Time Guarantee For Corporate Travelers, Probably Won’t Have To Actually Pay Anything
By 12.8.15
With accusations that airlines have padded flight schedules to improve on-time performance stats still fresh, one carrier is hoping to prove it’s all about valuing your time — as long as you’re a big corporate client. United Airlines launched a new reliability guarantee for some business travelers, promising to get them to their destination on-time or it will provide them with credits for upgrades and fees. [More]
Expedia Threatens to Discontinue Account For Redeeming Voucher
By 2.21.07
Ryan booked the package, called back, and spoke with CSR Lenny. Ryan explained that he wanted Expedia to match Travelocity’s price, and gave the details of his itinerary. Lenny put Ryan on hold. For 48 minutes. When Lenny came back, he said “I am sorry I am not familiar with your Wild Wild West and cannot locate this hotel.”
