Even though we all now have phones with handy calculator apps, some restaurant diners are still confounded by the math when trying to sort out the tip, particularly when splitting the bill. Many restaurants now do the math for you and print a suggested tip on the receipt, but some Cheesecake Factory customers say the popular chain is enriching itself by suggesting misleading tips on split bills. [More]
gratuity
Joe’s Crab Shack Backs Away From No-Tipping Policy
By 5.13.16
Six months after Joe’s Crab Shack became the first national full-service chain to test a no-tipping policy, the company is ditching the idea. [More]
Carnival Cruise Line Hiking Automatic Gratuity Charge By Almost $1
By 5.6.16
If you’re heading out on the high seas with a Carnival cruise starting next fall, expect to see a heftier automatic gratuity charge on your bill than in journeys past. [More]
Joe’s Crab Shack Tests No-Tipping Policy, Raises Server Wages To $14/Hour
By 11.10.15
Joe’s Crab Shack will become the first national full-service chain to test a no-tipping policy, following in the footsteps of several prominent New York-based restaurants that ditched gratuity last month. [More]
Lawsuit Filed By Former Pizza Hut Delivery Drivers Claim Company’s Fees Cut Into Workers’ Tips
By 8.24.15
It’s not easy being a delivery person — you’re entrusted with getting hot food to its proper destination quickly, and then have face-to-face interactions with customers. The better you perform at your job, the more likely you are to get a nice tip for all that hard work and driving around. Two former pizza delivery drivers who worked for Pizza Hut are suing the company, claiming that their work wasn’t always rewarded as it should’ve been. [More]
Art Collector Leaves His Two Favorite Steak House Servers $50K Each In His Will
By 5.11.15
Being appreciated in your profession is always a good feeling, but when a tip comes in the form of a very generous bequeathal from a grateful customer, it can be staggering. Two waitresses at a Manhattan steak house received $50,000 each in the will of an art collector who’d frequented their place of work for decades. [More]
L.A. Restaurant Adds Gratuity Line For Kitchen Staff To Every Check
By 12.4.14
While it’s surely the mark of a good consumer to reward a server for taking orders and ferrying food to and from the kitchen, what about the people on the front lines who are making that cuisine happen? Though many restaurants pool tips to ensure that line cooks and other kitchen staff get a piece of the pie, some workers feel they’re not getting their fair share of gratuities. That environment has prompted one L.A. restaurant to add a line to all checks to make up for any tipping gaps. [More]
NYC Restaurants Caught Sneaking A Tip On To Your Bill
By 2.9.09
Sneaky! The New York Post caught several restaurants in NYC sneaking a gratuity on to the bills of unsuspecting customers. Tsk, tsk. That’s not allowed.
