ge

Consumer Reports: GE Washers That Make Clothes Dirtier?

Consumer Reports: GE Washers That Make Clothes Dirtier?

Consumer Reports tested some washers in June and found two that left stain-soaked swatches nearly as dirty as when they went in. Now further tests have revealed that the washing machines actually made the clothes dirtier! From Consumer Reports:

Door seals in the GE WCVH6600H[WW], $900, and WBVH5100H[WW], $750, frequently trapped washcloths during the high-speed spin cycle. The seals were abraded and deposited ground-up rubber on the cloths. We tested one unit of each washer before they were sold at retail and one unit each bought at stores anonymously. Door seals in all four washers left the residue, and we couldn’t completely remove the resulting stains with further washing.

Consumer Reports has downgraded the washers to “not recommended.”

GE:  "Your Broken Refrigerator Is Working Fine"

GE: "Your Broken Refrigerator Is Working Fine"

To say that Paul is upset about his refrigerator would be an understatement.

GE: We're Totally About To Invent A Better Incandescent Light Bulb In, Like, Several Years

GE: We're Totally About To Invent A Better Incandescent Light Bulb In, Like, Several Years

Ultimately the high efficiency lamp (HEI) technology is expected to be about four times as efficient as current incandescent bulbs and comparable to CFL bulbs.

Like, by when? The apocalypse? —MEGHANN MARCO

Top 10 Companies for Customer Service

CRMLowdown sifted through countless customer service surveys, studies, and real-life experiences to come up with a pretty damn impressive list of the best/worst companies for customer service.

Home Depot Touts Crappy GE SmartWater Boiler As “High Efficiency”

Home Depot Touts Crappy GE SmartWater Boiler As “High Efficiency”

Home Depot markets the GE SmartWater water heaters as “high efficiency.” But when you read the government energy guide on the side, it turns out the boiler is inefficient for its class.

Plates Don’t Fit GE Triton Eterna Dishwasher

Plates Don’t Fit GE Triton Eterna Dishwasher

Michele is pissed. Her plates won’t fit into her GE Triton Eterna dishwasher.

GXCF20E Water Cooler Of Infamy

GXCF20E Water Cooler Of Infamy

Here’s another old-skool cut, currently top of the Google charts when you search for “GXCF20E.” It’s GE’s water cooler and it’s hard to put in without spilling water on your fax machine placed precariously next to 5 gallons of water. Click to see video.

GE Lethargic In Aiding Fiery Dishwasher Recall

GE Lethargic In Aiding Fiery Dishwasher Recall

Doug just wants his dishwasher to burn his house down. He adds an expletive before house in his letter, but this is a family blog, after all. The CPSC sent Doug a letter telling him to contact GE as he had a dishwasher affected by the recall. One case of the dishwasher catching on fire and causing minor property damage was reported, but GE didn’t seem to care much, submitting Doug to a byzantine maze of rotting phone trees and callous reps. It was only after Doug lied to the phone tree was he able to get traction on his issue.

GE Ice Makers Dispense Cool, Refreshing Razor Blades

GE Ice Makers Dispense Cool, Refreshing Razor Blades

It’s a sultry June, so what better time to have a nice, refreshing glass of ice to quench your summer thirst? But if you’ve got a GE refrigerator with built-in ice dispenser, watch out! You may find yourself with a throat full of jagged metal shards, your thirst to be quenched not by water’s magical solid state but instead by the copper gore bubbling from your esophagus’s shredded plush lining.

Pith & Vinegar: The Spinning of the Chum

Pith & Vinegar: The Spinning of the Chum

• Old news but we didn’t talk about it yet: Telcos secretly funding anti-net-neutrality websites. Probably made by the same ad agency who did the pro-C02 spot. [Digg]

Sears Ignites Searing Blaze in Customer’s Skull

Sears Ignites Searing Blaze in Customer’s Skull

“I needed to buy a new water filter for my GE Refrigerator,” Bruce writes The Consumerist. “Although I could find better prices from internet merchants, my immediate desire for fresh water made me seek out a local source, and that was Sears.”

How To Read Your Fruit Stickers

How To Read Your Fruit Stickers

Meg Hourigan, co-founder of Blogger, has posted a methodology for decoding fruit labels to discern whether or not it is conventional, organic or genetically-modified.

Consumers Speak: Home Despot (We Had to Say It Once)

Sandra G.’s dealings with Home Depot could have been worse—she didn’t get the exact experience she wanted so she got her money back, albeit with a fair degree of hassle—but we figure it’s time we let you tell us about your worst experiences with Home Depot. We’ll start with our own: Why won’t Home Depot let you use gift cards online? We’ve got a $50 card that we’ve had for a year.