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Maybe Landlord Will Fix Ceiling After It Collapses?

After ripping down the almost collapsed ceiling and the neighbor’s kitchen floor, the guy discovered at least three different leaks, all converging on my ceiling.

Coldest Day Of Year. No Heat On. Thanks, Slumlord Dermot Company.

Coldest Day Of Year. No Heat On. Thanks, Slumlord Dermot Company.

The roach situation has improved, but Daniel still has to call the super every time he wants to take a shower. Also, on Sunday, when it was 21 degrees in New York, he didn’t have any heat until 6pm.

150 Minutes On Hold For Metrocard Replacement

150 Minutes On Hold For Metrocard Replacement

Jessica writes:

I lost my 30 day unlimited MetroCard over the holiday weekend. Happily, a friend told me the MTA will replace it if it was purchased with a credit or debit card, which it was. However, since calling the handy replacement number on the MTA’s web site for THREE DAYS IN A ROW and holding anywhere from 100-150 minutes each time, I’m not so sure. Have other people in New York dealt with this? I understand the MTA is probably like your average DMV when it comes to efficiency, but this is just plain ridiculous. My lunch money is dwindling with each $2.00 trip to–and from–work.

Stuck With Dermot Management, A Modern-Day Slumlord

A reader writes:

A major NYC real estate corp [Dermot Management] is seriously fucking its tenants, myself included, and I just signed my lease a week ago and am now stuck with these bastards.

DS-MAX Tries To Shut Down Our IDT-Energy Investigation

DS-MAX Tries To Shut Down Our IDT-Energy Investigation

UPDATE: Nu-Life Owns The Trademarks For Innovage AND DS-MAX

While reporting the results of our undercover investigation into IDT-Energy through one of their marketing outfits, a battle waged in the background between us and the current owners of the DS-MAX trademark.

Consumerist Undercover At IDT Energy: The Confession

Consumerist Undercover At IDT Energy: The Confession

After only three days with Midtown Promotions, I could already tell that I’d wait weeks, maybe months or a full year before coming upon hard evidence of fraud, if I found any evidence at all. After leaving James and Doreen in the Bronx, I took the afternoon off and went to work on these diaries.

Consumerist Undercover At IDT Energy: The Meltdown

Consumerist Undercover At IDT Energy: The Meltdown

From the moment I met up with James, and Doreen, who was going our way, things began to fall apart. Eric told me to follow James, not Carl, who was going solo. I was to listen to James’ instructions, follow his example, and go to wherever he decided we should spend the day. Today was Mt. Vernon, NY, almost 90 minutes from the offices of Midtown Promotions.

Consumerist Undercover At IDT Energy: The Meeting

Consumerist Undercover At IDT Energy: The Meeting

Before the morning meeting started, I left my man-purse on a set of boxes right by the blackboard, with the microphone discreetly poking out of the pocket.

Consumerist Undercover At IDT Energy: Let's Get Juiced

Consumerist Undercover At IDT Energy: Let's Get Juiced

I staggered into Midtown Promotions at 10am on Wednesday. Seeing as how people were only trickling in for the morning meeting, the receptionist and another office assistant gave me some papers to fill out and sign. (Note: all spelling errors/typos are as they appeared…)

Consumerist Undercover At IDT Energy: The Day Of O

Consumerist Undercover At IDT Energy: The Day Of O

I sat in the offices of Midtown Promotions, watching the receptionist field calls from job prospects, still surprised at having been one of those callers not even twenty-four hours prior.

Consumerist Undercover At IDT Energy: The Job Interview

Consumerist Undercover At IDT Energy: The Job Interview

Midtown Promotions has no yellow pages entry, no website, and no apparent internet job postings. Cruising their profile on Rip Off Report, a site where, natch, consumers file complaints against companies they feel ripped them off, I found a number for Midtown Promotions main office. It took several discussions with the editor of The Consumerist before we felt we nailed down the approach to the first phone call…

Consumerist Undercover At IDT Energy: Day One

Consumerist Undercover At IDT Energy: Day One

For months, readers have told The Consumerist of fake Con Edison employees showing up on their doorstep. The story is always the same; they open their door to find people in Con Ed outfits almost demanding that the customer sign a form to save 7% on their bills. The “Con Ed” employee then demands to see the bill and thrust their fingers at the part where it says you can save by switching to an alternate energy supplier. But they don’t actually work for Con Ed; in fact, they work for IDT Energy.

The Best Damn Sandwich Shop In Brooklyn

When Michael Fiore, the earl of sandwich, was building his restaurant, Tempo, he found there was no good sandwich place around. So in the extra space next door, he decided to open his own, to feed his employees and the neighborhood (not a bad marketing strategy either, to offer a down-market version of their high-quality product). The result is Tempo Presto, located at 256 5th Ave in Brooklyn, which brings the same intense attention to detail from Michael’s kitchen to the lowly sandwich. — BEN POPKEN

If You've Ever Wondered Why Brooklyn Smells Like Piss

If You've Ever Wondered Why Brooklyn Smells Like Piss

A postman threw what looked like a piss-filled glove right in front of us on the street yesterday.

Advertising Equals Graffiti

Advertising Equals Graffiti

New York City has these special video billboards at the top of subway stops playing silent movies for Lexus, Chanel, and NBC. It’s kinda beautiful, and kinda annoying.

Why Is Crunch Gym Forcing Spiderman 3 "Marketing Experiences" On Their Spinning Classes?

Why Is Crunch Gym Forcing Spiderman 3 "Marketing Experiences" On Their Spinning Classes?

Yesterday we followed up on reader’s bad experience at Crunch Gym by calling 2 of their locations, the corporate office and interviewing Angie, our reader.

VIDEO: "Mercury Is A Natural Element" – Free Lightbulb Day At Chelsea Home Depot

While we agree with Mr. skeptical glasses in the video that it’s a good PR move for Home Depot, and coincides with the launch of their “green label” line of “eco-friendly” products, you know, consumers need a push with this issue. It’s hard for the shoppers at large to understand that while they cost a little bit more than your basic bulb, they will use less energy and save you money in the long-run. They also look funny.

"Girls Gone Wild" Tax Indictment Teaches Us Not To Deduct Funny-Looking Numbers

"Girls Gone Wild" Tax Indictment Teaches Us Not To Deduct Funny-Looking Numbers

Joe Francis, the quivering chumbucket behind the “Girls Gone Wild” franchise, got indicted Wednesday for tax evasion, as noted by commenter LAGirl. His story holds a lesson for all taxpayers: when claiming deductions, don’t use funny-looking numbers.