from the comments

../..//2009/03/06/my-cousin-was-a-manager/

My cousin was a manager at Commerce (before they were absorbed by TD). She said the founders knew about the vulnerabilities and didn’t care. “That’s why we have insurance.”

../..//2009/03/03/what-i-would-love-to/

What I would love to know is why car manufacturers put up with their cars being sold by jackasses?

../..//2009/03/02/youre-missing-the-point-the/

You’re missing the point. The little things are just practice for when it really counts, arguing for two hours for $5 means that when they screw you for hundreds of dollars you are well prepared for the shit storm that lies ahead. Being a crafty consumer isn’t something you can just flip on or off depending on how much money is at stake, its just like anything else, practice makes perfect.

../..//2009/02/27/you-know-bad-corporate-doesnt/

You know, bad corporate doesn’t excuse being rude to customers in the stores. After a friend relayed his story of being treated like a con man for bringing in a coupon in black & white (not a photocopy, just a black print), I haven’t bothered. There are plenty of acceptable subs I can pay a few bucks for without any hassle.