Boom: they get angry and they sent many letters…
fraud
Checks Stolen? Maybe Leave The Account Open, Otherwise The Bank Won't Help You With The Hot Checks
By 5.8.07
Target Tightens Return Policy: No Returns Over $20 Without A Receipt
By 5.7.07
Target is tightening up their return policy according to the Minneapolis Star-Tribune. Currently Target doesn’t allow any cash/check returns without a receipt for items over $40, but in August that limit will drop to $20. Customers who bought their items with credit or debit cards will still be able to return items without a receipt.
Closed Your Account Because Of Fraud? Bank Of America Helpfully Links Your New Account
By 5.7.07
If you close your account because some jerk stole your student loan payment check and is trying to cash it, you might want to switch banks. Otherwise, Bank of America might helpfully link your new account to your old one so the #%@$# can still cash the stolen check.
Check Fraud Is Alive, Well, And Preventable
By 5.5.07
Old-fashioned check fraud is coming back into style as banks tailor their anti-fraud efforts to safeguard internet commerce. Check fraud cost banks almost $1 billion in 2005. The LA Times took the time to test the effectiveness of one resurgent scheme, check washing:
In a test at The Times — following directions supplied by a local security expert — the writing in the “Pay to the Order,” “Dollars” and signature areas on a check was dissolved in less than 15 minutes. Printed information — including the bank routing numbers and the name and address of the account holder — remained intact.
Retailers Get Sued For Printing Too Many Credit Card Digits On Receipts
By 5.3.07
As of Dec 4th, 2006, it’s illegal for a retailer to print more than five digits of your credit card on your receipt. Retailers who persisted are getting hit in a recent whirlwind of class-action lawsuits.
Bank Of America Gets Verfication Data Wrong, Locks Customer's Account, Hangs Up On Him, Several Times
By 5.3.07
According to this reader complaint, to amass the personal information Bank of America uses to “verify your identity,” they employ a company that that trolls public records for your data. They look for things like employer, student loans held, what hotel you stayed in last year, etc.
Bank Of America Let Conwoman Steal My Dead Aunt's Identity And Rob Her Safe Deposit Box
By 4.23.07
Ariel’s wealthy aunt died. When his mom went to open her safe deposit box, which was supposed to hold $300k in bonds and jewels, it was empty. The bank clerk said that it had been emptied that morning, by the aunt…
How Waiters Steal Your Credit Card
By 4.11.07
Unfortunately, there’s not much you can do except watch your credit card statement and report any suspicious transactions as soon as possible. — BEN POPKEN
Walgreens Apologizes For Insinuating Reader Might Be Committing Check Fraud
By 4.11.07
Reader DudeAsInCool got an apology from Walgreens and a $20 coupon after submitting his complaint over the hassle he was put through when trying to pay with a check. Somehow the who/what/when/why/where/how of his purchase tripped Walgreen’s check verification service, Certegy, and he had to go through a ridiculous phone call in order to get his check cleared.
US Government Sues Jackson Hewitt Alleging "Pervasive Fraud"
By 4.5.07
The US Government has filed “civil injunction suits against five corporations that operate Jackson Hewitt tax preparation franchises, as well as 24 individuals who manage or work at the franchises.” The suits allege that employees at 5 Jackson Hewitt franchisees committed pervasive fraud.
How TJMaxx Hackers Stole 45.7 Million Credit Cards
By 3.30.07
TJMaxx computer system intruders who stole 45.7 million credit cards siphoned off customer data using a program they implanted on the company’s servers, recent regulatory filings reveal.
Most Likely Site of Credit Card Theft: Restaurants
By 3.30.07
Visa reports that more credit card information is stolen at restaurants than at any other type of business. 40% of all credit card information theft is traced back to restaurants. But don’t blame your waiter!
45.7 Million Credit Cards Stolen In TJMaxx Breaches
By 3.29.07
45.7 million credit cards were stolen in recently disclosed security breaches at TJMaxx, regulatory filings revealed yesterday.
Fen-Phen Lawyers Run Off With $126 Million of $200 Million Settlement
By 3.27.07
W. L. Carter knew there was something fishy going on when he went to his lawyers’ office a few years ago to pick up his settlement check for the heart damage he had sustained from taking the diet drug combination fen-phen.
Blue Cross of California Hates Pregnant Women and Sick People
By 3.23.07
The state of California is fining the company $1 million as a result. Not that that will help the hundreds of people who lost their coverage.
WaMu's Support System Is Really Pathetic
By 3.16.07
Looks like even if WaMu’s Consumer Lending Department isn’t closed, they still have no clue what they’re doing. After La Boy transferred money from his Bank of America Account to his WaMu, he was essentially accused of trying to steal from himself. It took numerous calls to Washington Mutual to get it resolved, and most reps were more interested in passing the buck than resolving the issue.
WaMu Unstrands Credit Card Theft Victim
By 3.16.07
Marty, the traveler stranded overseas after his credit cards were stolen and Washington Mutual refused to help him, has a happy update to his blog. The morning after he posted his blog entry, Rosie from WaMu Executive Customer Service called him. She apologized profusely for the poor level of customer service and stepped in to resolve his problem with speed. WaMu removed all the fraudulent charges, save 29 cents.
