Brandy likes Tupperware very much. Well, she used to. She writes that when she sent in for a warranty replacement for some of her items, the company neglected to send her the coordinating lids…and now won’t answer her e-mails. Without its lid, a Tupperware cereal bowl is just a plastic bowl. And what’s the point of that?
Anthony has been a long-time Dell customer and has shared his positive experiences with friends and family, but that’s come to an end thanks to Dell’s abysmal customer service. It’s been one month since he first received his new Studio 15 Laptop, which worked correctly for 4 days. Since then, he’s been on the phone with Dell for a total of 14 hours, he’s watched a Dell CSR remotely break his laptop by interrupting the BIOS flash, he’s been locked out of the data on his hard drive, and there’s still no replacement laptop on the way to him. When he copied us on this email, he added, “All I wanted was the computer that I paid for long ago.”
Former Treasury Secretary John W. Snow has told the New York Times that he, along with the entire Bush Administration, simply “forgot” that people had to be able to “afford their house.”