Given that most big airline news seems to involve consolidation, it may be a nice break to hear news of a new-ish, (hopefully) lower-cost carrier entering the market. [More]
Flying the Friendly Skies
In an era of add-on fees, crunched-up knees, and general dissatisfaction with air travel, what does it take for an airline to stand out with customers? Apparently not much. [More]
United Airlines Bringing 200 Comfort Dogs To Seven Airports For A Bit Of Holiday Travel Stress-Relief
With holiday travel predicted to reach record levels this week, it’s probably a safe bet that someone at some
overcrowded airport across the country will get a bit stressed out. In a bid to make sure holiday travel is a bit less grueling for passengers, United Airlines is sending in the dogs, literally. [More]
For five hours in mid-March world travelers were able to book American Airlines flights from select U.S. cities to China for bargain prices because of a glitch. While the carrier honored tickets that had been paid for in full, it canceled hundreds of trips that were placed on a 24-hour price hold. Now, as part of an agreement with the Department of Transportation, those passengers are eligible for a free – or significantly discounted – trip to China. [More]
It’s official: being a bad customer can get you booted from loyalty programs. On Wednesday, the U.S. Supreme Court unanimously decided it was within Northwest Airlines rights to dump a rabbi from the airline’s WorldPerks loyalty program for complaining too often.