flipping the script

Is It Okay For Store Owners To Call Out Bad Customers By Listing Names On Public Wall Of Shame?

Is It Okay For Store Owners To Call Out Bad Customers By Listing Names On Public Wall Of Shame?

It isn’t just businesses that often need a dose of public shame to stop acting awful — sometimes customers are taken to task when they’re behaving badly, as one video store owner in North Carolina has been doing. She estimates that she’s lost about $26,000 in unpaid late fees and videos that never returned in the last three years and is taking to social media and a Wall of Shame in her store to fight back. [More]