Earlier this month, a lawsuit from several Fitbit tracking watch owners made the news. In it, three users claimed that the heart rate monitors are inaccurate, and that customers had been misled. Yet our pulse-monitoring colleagues down the hall at Consumer Reports had just tested the same products, and didn’t notice any problems with their heart rate monitoring ability. Had they missed something? They decided to check. [More]
fitbit surge
Got A Fitbit Or Other Gadget For Christmas? It’s Time To Opt Out Of Mandatory Arbitration!
By 1.6.16
Customers have filed a class action suit against Fitbit, claiming that the company’s Charge HR and Surge fitness bands don’t accurately measure users’ heart rate during vigorous exercise. We’ll keep an eye on the lawsuit and let you know if it goes anywhere, but it probably won’t, and that’s what got our attention. The users filed a class action against Fitbit despite signing (well, clicking) away their right to do so when they registered their devices. [More]
Users Complain Of Rashes From Fitbit Charge, Told To Air Out Their Wrists
By 2.12.15
It was thirteen months ago that we heard the first reports of serious skin problems caused by the Fitbit Force wristband. Since then, Fitbit has introduced a new generation of trackers and fitness watches, adding a pretty strong warning label to them about the possibility of allergic reactions. The new batch of products has led to a new batch of complaints. [More]
