Coping with the death of a loved one is often a devastating emotional and psychological process, and for those tasked with tying up the loose ends of a late friend or family member, it probably doesn’t help when you’ve got to repeatedly explain to a seemingly endless string of customer service reps why they can’t speak to the account holder. [More]
financials
Comcast Announces It Expects To Lose Customers In 2008
By 12.5.07
Yesterday Comcast lowered its growth expectations for 2008—not by much but down from 12% to 11% for the year. This morning at a media conference, Comcast’s CFO Michael Angelakis cited a “challenging economic and competitive environment,” with companies like Verizon and AT&T poaching its video customers to their new services. Oh, and also because nobody wants to be a Comcast customer unless it’s the only game in town.
