Great Beyond

Illinois Rakes In More License Plate Renewal Fees Than Usual After Failing To Mail Reminders

Some Illinois residents are a bit ticked off right now, after the state reaped $5.24 million more this year than it did in 2015 from license plate renewal fees. That’s a lot of money — were people just really distracted or forgetful this year? Not quite. An impasse on the state budget meant officials didn’t have the cash to mail reminders out to drivers. [More]

Juan Rodriguez - PMI/LEPA

Even Ryanair Thinks Having 108 Separate Baggage Fees Might Be A Little Excessive

My, how the times have changed. Ryanair, an airline that once prided itself on tacking extra costs onto fares every which way imaginable, has decided to trim up it image a bit, and is cutting down its collection of baggage fees from 108 — yes, you read that right — to just six. [More]

Steven Depolo

Banks Making $17B A Year From Fees For Overdrafts & Insufficient Funds

Overdrafting your checking account might only hit you for $35, but when that happens a few hundred million times each year, it really adds up. A new report estimates that banks in the U.S. are now making $17 billion a year from fees for overdrafts and insufficient funds.
[More]

photo: RushCard

RushCard To Pay $19M To Customers After Weeks-Long Glitch Last year

Last October, thousands of unbanked consumers who rely on prepaid RushCards were unable to access their funds because of a technical glitch. After toying with the idea of creating a compensation fund for those customers, RushCard announced Thursday that it will pay at least $19 million to card users affected by the weeks-long outage.  [More]

Payday Loan, Check Cashing Operation Trained Employees To “Never Tell Customer The Fee”

Payday Loan, Check Cashing Operation Trained Employees To “Never Tell Customer The Fee”

All American Check Cashing collects approximately $1 million in check-cashing fees each year. But according to federal regulators, the company, which also provides payday loans, obtains those fees through deceptive means, including refusing to tell customers what they will be charged and lying to prevent consumers from backing out of transactions.  [More]

You Now Might Have To Pay Extra If You Keep Your Uber Waiting

You Now Might Have To Pay Extra If You Keep Your Uber Waiting

Just like you might get annoyed when you have to wait too long for your Uber driver, that driver might be losing money for all the time you dawdle inside because you weren’t ready to be picked up. That’s why the service is testing a new policy that allows drivers to tack on a fee if a passenger keeps them waiting for more than two minutes.  [More]

Mike Mozart

Wells Fargo To Pay $8M To Settle West Virginia Lawsuit Against Company It Acquired in 2001

Eleven years ago, West Virginia accused an insurance broker called Acordia of improperly pocketing millions of dollars in commissions. Acordia is now doing business under the Wells Fargo banner, and the big bank has agreed to pay $8 million to settle this decade-old lawsuit. [More]

Mike Mozart

Costco Expected To Raise Membership Fees By 10% Sometime In The Next Year

The cost of a yearly Costco membership could be going up in the near future: according to analysts at UBS, the retailer is probably going to raise prices by 10% by late this year or early 2017. [More]

Enokson

San Francisco Requiring Uber, Lyft Drivers To Get Business Licenses

Though you might think of Uber and Lyft drivers as employees of those ridesharing services, the companies maintain that drivers are independent contractors who simply use the Uber or Lyft platforms to connect with passengers. That now means that several thousand of these independent operators in San Francisco must each obtain a business license.
[More]

John Kittelsrud

Which Airlines Charge A Fee To Buy Tickets Over The Phone Or At The Airport?

We used to live in a time when some of the only options for buying airfare were over the phone or in person at an airport ticket counter. Technology changed, and many airlines have added fees for those ticket-buying methods. While Delta Air Lines is now turning back the clock and will drop such fees, many of the other major players still tack on extra charges for those ticket-buying options. [More]

(David Transier)

Southwest Airlines Quietly Increases Early Check-In Fee

Unlike nearly all other domestic airlines, Southwest does not offer assigned seats and instead boards passengers in groups based on when they check-in for their trip. In some cases, travelers purchase an EarlyBird Check-In option so they can ensure an earlier boarding group without the hassle of setting their alarm clock to check in 24 hours prior. If you’re planning to go that route on your next trip, you should expect to spend a little bit more.  [More]

(GotCredit)

Unregulated Preparers, Lack Of Disclosures & Costly Financial Products Put Your Tax Refund At Risk

Each year during tax time millions of consumers put their financial future in the hands of strangers, trusting that these tax preparers — who are largely unregulated — know the rules, will get them the best possible result (hopefully a refund), and won’t sell them on a product that costs more than it’s worth. But in the world of complicated tax codes and credits, consumers continue to face a long list of risks, including untrained preparers, undisclosed fees, and dangerous refund anticipation products.  [More]

Paul Thompson)

U.S. Airlines Providing Travel Waivers To Some Passengers After Brussels Attack

In light of today’s attacks in Belgium, several U.S.-based airlines are waiving their typical rebooking penalties and fees for travelers flying from, to, or through Brussels and several other European cities.  [More]

afagen

Spirit Airlines Drops Some Baggage Fees For Active Duty Military Personnel

Spirit Airlines has long been known as the airline that charges a fee for nearly everything: checked bags, carry-on bags, seat selection, and water, just to name a few. In a change of pace, the budget carrier recently announced it would no longer charge active duty military members fees on some of their bags.  [More]

(Rick Drew)

Court Delays Some FCC Efforts To Lower Costs For Prisoners’ Phone Calls

Last fall, a new FCC order sought to reduce the often sky-high prices that prisoners must pay for making phone calls. Those changes were to start kicking in over the coming weeks and months, but today a federal appeals court delayed some reforms while allowing others to move forward. [More]

{Guerrilla Futures | Jason Tester}

Customer Claims Uber Driver Staged Vomit Scene To Collect Bogus $200 Cleaning Charge

If you own a car that you use to drive strangers around in, it’s a nasty, expensive surprise when one of your passengers vomits up their dinner/night on the town in your car. But one Uber customer says she was hit with a $200 fine for a phantom puking session that never happened while she and her friends were in the car. Instead, she claims the driver faked the whole thing just to collect the dough. [More]

The Consumerist Guide To Understanding Your Time Warner Cable Bill

The Consumerist Guide To Understanding Your Time Warner Cable Bill

When you sign up for services — some combination of TV, broadband, and/or phone — from your cable company, you’re told you’ll pay something like $49 or $99 a month… and yet the price you actually pay can be 30-40% or more on top of that, thanks to a heap of sometimes confusing charges and fees. Which ones do you blame the government for, and which are made up by your cable company? One cable company at a time, we’re going to use real customers’ bills to break it down. We’ve already looked at Comcast. Up now: Time Warner Cable. [More]