Maybe you’re familiar with Digit, an app that analyzes your bank account and tucks away money that you won’t miss. The app has a lot of fans, who credit it with helping them build more savings than they would have on their own. This week, though, the company announced that it will start charging a $2.99/month fee. [More]
The Department of Education recently advised companies that collect debt on billions of dollars in outstanding federal student loans that they can once again charge a large penalty fee to defaulted borrowers. However, the collectors — even one that is currently suing the government for the right to charge this fee — now say they will not automatically add thousands of dollars in additional debt to loans in default. [More]
Back in 2015, and again last year, Instacart shoppers took their growing ire over worker classification, as well as tip and service amount changes, a step farther by suing the grocery delivery startup claiming it broke state and federal labor laws, the company has agreed to settle the class-action suit for $4.6 million. [More]
As the recently merged Charter and Time Warner Cable finish combining their customer bases, some subscribers are getting their first look at controversial fees that significantly raise their cable bills without being counted as a rate hike. [More]
If you don’t have a contract with AT&T prepare to pay $5 more than you would have in the past to upgrade your phone, or activate a new one on the carrier’s network. [More]
Staying in a hotel comes at a price — there’s the room rate, service charges, taxes, and hotels are increasingly taking on “resort fees” to cover amenities like internet access, parking, gym, spa, and pool — even if you never use them. These fees, which can significantly increase the total cost of a room, are almost never included in the advertised price and are often minimized or omitted until it comes time to actually book your stay.
Selling consumers services they don’t need is nothing new; recent examples include Wells Fargo’s fake account fiasco and Office Depot’s computer virus scanning program. Now, a labor group has filed a complaint with federal regulators accusing wireless carrier T-Mobile of using similarly aggressive sales goals, driving employees to enroll users in services they don’t actually want or never asked for. [More]
If you were hoping that ATM fees would suddenly drop, making life better for anyone who’s ever been forced to use an out-of-network machine, well, we’ve got some bad news: according to a new survey, average ATM fees were up yet again to $4.57 per transaction, marking the 10th straight year of increases. [More]
Now that Wells Fargo has admitted bank employees opened up more than two million unauthorized accounts, it’s no surprise that customers who may have been hit with fees and charges because of these bogus accounts are firing back at the bank with a lawsuit, but they might never get their day in court. [More]
Southwest Airlines uses its “Bags Fly Free” policy of not charging passengers for their first two checked bags to set itself apart from all its competitors who have begun charging these fees in recent years. A recently released study claims this no-fee practice may actually be hurting the airline, though other data raises questions about this conclusion.
Uber or Lyft will soon be supporting their biggest rivals in the Old Bay State, thanks to a newly signed law regulating the ride-hailing industry. In all, Massachusetts will tack on a $.20/ride fee for these newer companies, with the revenue being divided up between the state, cities, and the taxi industry. [More]
It can take time — and a lot of money — to save up enough airlines rewards miles to take the trip of your dreams. But imagine amassing the miles you need for a flight to Europe only to be hit with a $700 surcharge.
In much of the country, local 911 call centers are funded from mandatory fees of around $1/line placed on phone bills. However, recently filed lawsuits allege that AT&T, Verizon and others are slashing the 911 fees they charge business customers, resulting in hundreds of millions of dollars uncollected. [More]
Some Illinois residents are a bit ticked off right now, after the state reaped $5.24 million more this year than it did in 2015 from license plate renewal fees. That’s a lot of money — were people just really distracted or forgetful this year? Not quite. An impasse on the state budget meant officials didn’t have the cash to mail reminders out to drivers.