After a series of inquiring emails, Gillette finally spilled the blood on where they REALLY get their 18-year-old boy list from.
exclusive
Breaking! IDT Energy Scammers Working On Brookylyn RIGHT NOW
By 10.10.06
A reader reports IDT Energy is knocking on doors right now (7:45 PM, Monday, Oct 9th) in Brooklyn, around 3rd and Bergen.
Dell Has Something Important to Tell The Consumerist About Blazing Batteries
By 8.24.06
Seems our lil ol blog has finally raised the ire of Dell. A day that will go down in history. John Q. Pope, acting as media relator for Dell, wants to correct a post of ours, “Dell Battery Recall May Not End Explosions.”
Former Elite AOL Retainer Interviewed
By 7.24.06
Tricks an AOL retainer used to keep people from cancelling:
AOL Retention Manual Uploaded in Full
By 7.19.06
And finally, here is the full AOL retention manual, along with flowchart. Right click
AOL Retention Manual Revealed
By 7.18.06
In August of 2005, America Online settled with the office of NY Attorney General Eliot Spitzer over complaints about how arduous AOL made it to cancel service. In addition to a $1.25 million fine, AOL agreed to streamline the cancellation process and submit all calls for third-party review. On June 13, 2006, Vincent Ferrari posted a recording he made of his attempt to leave America Online. It shot to national TV and revealed AOL hadn’t learned the error of its ways. For “John,” the call center employee heard on the tape, to deploy the kind of mental warfare heard on the tape, he had to be well-trained…
