Last week, West Elm’s “Peggy” couch leapt out of the pages of mid-price furniture catalogs and into the realm of viral cyber-stardom when unhappy Peggy owners realized they were far from alone in having a couch that seemed to start falling apart the day they first sat on it. Now West Elm tells Consumerist that refunds will be sent out to folks who purchased a defective Peggy. [More]
