Understanding the world of finance can be difficult for just about anyone in this country, but especially so when the rules of the industry are written in a language that you might not be proficient in. For these consumers, the Consumer Financial Protection Bureau has created a new set of guides aimed at helping them avoid financial devastation. [More]
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CFPB Releases Educational Guides To Help Non-English Speakers Avoid Scams, Understand Financial Issues
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Why Is Comcast Charging Spanish-Speaking Customers The Same Price For Slower Service?
UPDATE: We’re bad at Spanish. See below. We came across a Twitter user who, while browsing Comcast’s internet prices, discovered that the Spanish-language version of the site offers reduced speeds at the same prices as the higher speeds seen on the English version of the site. What the hell?
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Cox Outsources 411 To Filipinos
Cox has outsourced their 411 service to the Philippines, a frustrated San Diego consumer complains. “Bear” finds the operator’s accents difficult to understand and claims they, “don’t understand the intricacies of the English language.”
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Bangalore Kneecaps Children’s Call Center Job Prospects
- “NEW DELHI — More than 100,000 English-speaking children in Bangalore, India’s information technology capital, will soon have to switch to schools offering lessons exclusively in a regional tongue following a crackdown on more than 2,000 English-language institutions in the state of Karnataka.”