electronic payments


“Incorrect Keystroke” Allows Comcast To Withdraw $500 From Non-Customer’s Bank Account

We’ve told you before about Comcast not really paying attention to the payments it receives — like the woman who accidentally sent them her rent check and found that it had been deposited in the cable company’s account — but here’s a story of a man who isn’t even a Comcast customer but found that $500 had been taken out of his bank account anyway. [More]

HSBC's Credit Card Policies Feel Like 1994 All Over Again

HSBC's Credit Card Policies Feel Like 1994 All Over Again

Victor knows that shopping at Best Buy isn’t a popular choice around here, but he really likes getting 4% back in Reward Zone points to spend on even more stuff at Best Buy. That does sound pretty sweet. In this situation, his actual beef is with HSBC, the bank that runs Best Buy’s credit cards. He made some big purchases, then made an electronic payment from his bank account to pay off the balance. Now there’s a mysterious hold on the account, and he can’t use the card. Turns out that large electronic payments are “held” for eleven days to make sure everything clears. Longer than it would take with a paper check. Unable to make any more purchases with his card, Victor just went and bought his iPad 3 somewhere else. Darn. [More]