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Amazon Adds 4,000 Items To “Prime Now” Delivery, Because You Never Know When You’ll Need A New TV In One Hour

Amazon Adds 4,000 Items To “Prime Now” Delivery, Because You Never Know When You’ll Need A New TV In One Hour

By 12.10.15

When it launched, Amazon’s Prime Now service aimed to quickly provide customers with household necessities like toothpaste and paper towels. But now, just in time for the holidays, the company is apparently redefining what necessity means by adding some 4,000 items to the delivery roster including big-screen TVs, popular toys and baking supplies.  [More]

Best Policy Ever: Neither The Customer, Nor We, Are Always Right

Best Policy Ever: Neither The Customer, Nor We, Are Always Right

By Ben Popken 4.22.11

Of all the different takes I’ve heard on “the customer is always right,” this is the only one that gets it right. [More]