Nadine writes:
I recently switched to T-mobile thinking I would get better service at a fair rate. Unfortunately, since the onset of my contract with T-mobile this hasn’t been the case. In the past three months I have experienced major communication difficulties. I have been unable to receive phone calls and many of my text messages are not going through. I have been calling T-Mobile’s customer care to no avail regarding this problem and they informed me that they were experiencing network difficulties in New York City. They claimed that the problems were being worked on. As time passed I continued to experience the same difficulties but to a greater degree. My callers had to text me because they couldn’t get through when calling. I called for help but there was a different excuse given as to why the service wasn’t working…
