Making a copy of a new DVD to send to a loved one stationed overseas with the armed forces is something many people would consider just fine. Making thousands of copies of that same DVD for sale on street corners would likely earn some frowns from the public. But what about someone — especially an adorable nonagenarian World War II vet — who makes thousands of copies for the sole purpose of entertaining the troops?
Like many other Netflix customers last year, Chris was frustrated with the service’s price hikes, loss of content, and wacky re-branding efforts. He canceled and took advantage of a free trial offer from competitor Blockbuster. His happiness about switching didn’t last long, especially when it took Blockbuster six weeks to get his first DVD to him. Sure, he lives in Alaska, but it’s not like they were delivering it on horseback.