We are creatures of habit. So if you’re the kind of person who, without fail, has been drinking a Starbucks eggnog latte every fall since 1986 (when it first hit the menu), when someone takes that beverage away from you, they better be darn well sure there’s going to be an uproar. And roar customers did, when Starbucks said it was dropping the drink this year — only to quickly apologize and make everything be like it was before the chain went rogue. [More]
