Between removing unruly or disruptive passengers from flights to denying boarding to travelers with service animals, the way in which airline employees handle tense situations with consumers has come to the forefront. Today, Delta Air Lines announced it would better prepare its employees for these encounters with diversity training. [More]
diversity
FCC Approves Media Consolidation Plan On 3-2 Party Line Vote
By 12.18.07
The Federal Communications Commission just approved Chairman Kevin Martin’s plan to shred 32-year-old rules that block media conglomerates from controlling both a newspaper and a broadcast station in the same market. The spectacled Chairman won on 3-2 party line vote, having failed to lure either Democratic commissioner with last-minute changes that will prevent the Commission from approving mergers in small media outlets that host profitable papers.
FCC Chairman Takes Aim At Cable Monopolies
By 11.11.07
Newly emboldened FCC Chairman Kevin Martin plans to wield the Cable Communications Act of 1984 to shatter the cable industry’s anti-competitive practices. The proposed regulations would give consumers flexible, diverse programming at cheaper rates, while capping the cancerous growth of conglomerates like Comcast and Time Warner.
The commission is preparing to take steps to make it less expensive for rivals of the largest cable conglomerates to buy their programs — so that, for instance, a satellite company would find it less expensive to purchase programs by the Turner Broadcasting System, a unit of Time Warner.
Update: Boston Macy’s Removes Gay Mannequins
By 6.9.06
A customer complained to Macy’s about their removal of gay mannequins from Boston window displays in response to a campaign by an anti-gay religious group.
