Nearly two weeks after Tesla announced the first fatal crash in one of the company’s electric vehicles while operating in semi-autonomous Autopilot mode, federal regulators are reportedly investigating whether the carmaker was forthright with offering information about the crash to investors. [More]
Prospective homebuyers anticipating a more streamlined disclosure process while buying their dream home may have to wait a little longer, as the Consumer Financial Protection Bureau is proposing a delay to new rules. [More]
Opening a checking account with a bank is a rite of passage of sorts for many consumers, but the plethora of small-print disclosures, fees and other services are enough to confuse even the most seasoned account holder. While banks attempted to simplify their practices over the years, a new Pew Charitable Trusts report shows that some banks – and regulators – have a long way to go before they’re truly doing everything they can to protect consumers. [More]
Some days, driving to the bank or searching for the right ATM, seems like too much effort to deposit a single check. Over the past few years time-crunched consumers have found some relief in the form of banks offering the ability to remotely deposit checks with a smartphone. While the technology may be convenient, a new report found certain drawback to the program, including poorly disclosed terms and conditions. [More]
Checking accounts come in all shapes and sizes to fit every consumer’s needs – fine, not every consumer. While options can be good when you’re shopping around for a new bank, they also lead to a plethora of fees and risks for consumers. While some practices have improved, a new Pew Charitable Trusts report shows banks have a long way to go and it’s time the Consumer Financial Protection Bureau took action.
In a shift that can be rationalized as environmentally friendly, Bank of America is telling customers that they must agree to receive disclosures, notifications, statements and bills via e-mail if they want to continue using online banking.
A new study released by Rep. Weiner shows that Yankees and Mets fans are bleeding more than just their team colors, they’re also getting gouged with some of the highest online ticketing fees in baseball.
Groupon is a daily deal sort of website, but the reason it’s on Consumerist today is because of how well it communicated some recent changes to its Terms of Service agreement. Consumerist reader Pureboy sent in a copy of the email he recently received where the website explained the changes in plain English, with examples.
Adam got a bad iPhone that stopped providing some key functions–he can’t make calls on it, for example–18 months into ownership. He didn’t buy Applecare when he purchased it, which would have covered him during the second year of his contract. But that shouldn’t matter, he argues: “[Why isn’t it] incumbent upon a device maker to guarantee a product’s proper function for–at the very least–the length of the contract required at purchase?”
A woman in Oklahoma bought a 3G netbook from RadioShack for $100, subsidized by a two-year data plan from AT&T Mobility. That plan comes with a 5GB monthly data cap, which she exceeded, and as a result her first monthly bill was over $5,000. Now the two companies are facing a class action lawsuit that alleges they are not clearly disclosing to purchasers that overage fees could be “astronomical.”