Front groups for cable and satellite companies pretending to represent the interest of sports fans? Mysterious “sources” and leaks? This is nothing new to Consumerist readers, but our estranged siblings at Deadspin have some great information on a lobbying and PR war between thinly disguised groups working on behalf of DirectTV and the big cable companies, and their battle over fans and fees. Or is it?
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Contact DirectTV's Consumer Advocacy Team
Are you having a problem with DirectTV that can’t be fixed through the usual channels? Call their Consumer Advocacy Team at 866-785-5537 to talk to someone who can, well, advocate for consumers.
DirectTV's "Free Professional Installation" Neither Professional Nor Free
“Professional Installation – free.” Seems simple, right? I mean, there’s no way DirectTV would just be using that as a bait-and-switch and actually end up charging you for an install…Right? As Dimitriy learned: Wrong.
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Update your address books: a reader reports that DirectTV has a new phone number for their Office of the President: 888-237-8327 [Thanks, Samik!]