digital mobs

Tom Raftery

Twitter Adds New Features To Hide, Possibly Prevent Some Abuse

Twitter’s own CEO once candidly declared that the social media network “suck[s] at dealing with abuse and trolls,” and the company — as recently as last week — has repeatedly made promises to do something to curb the ugliness. Today, Twitter announced a trio of new tools that it hopes may mitigate the widespread abuses. [More]

Tom Raftery

Twitter (Again) Promises New Approach To Reduce Harassment And Abuse

Twitter is something of a double edged sword, for its millions of users. On one hand, conversations are fast-flowing, free, and open, and a single retweet can bring that smart thing you said to everyone’s attention. Conversely, a single retweet can bring that smart thing you said to the attention of a roving hate mob, making your life utterly miserable and possibly putting you in actual danger.

Twitter’s been saying for years that it needs to improve its tools for mitigating abuse and harassment, and for years users have been finding each new option insufficient at best. But this time, the company’s leadership promises, they’re going to make good changes. For real. [More]