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Instacart Shoppers Say Change To Tipping Policy Has Led To Pay Cuts, Deactivated Accounts

Things between Instacart and the people it uses to deliver grocery orders have been a bit contentious ever since the company decided to overhaul its tipping practices last fall. Months later, it doesn’t appear to be getting any better, as shoppers tell Consumerist the company has cut their pay by way of decreasing delivery rates, prevented them from picking up orders, and at times, deactivated their accounts. [More]