The BBB is GM’s bitch, at least that’s what we gather from a post by David Berlind, Executive Editor at ZDNet.
david berlind
Demand A T-Mobile Hotspot Refund And Get It
By 11.30.06
T-mobile’s hotspot this morning in the Charlotte airport didn’t let us on the internet, but were still charged $9.99. Visions of David Berlind’s similar battle dancing in our eyes, we called up T-Mobile, demanded a refund, and got it. Word.
UPDATE: T-Mobile Hotspot: Wham, Bam, But No Thanks
By 7.22.06
On Wednesday, ZDnet blogger David Berlind posted a call of his attempts to extract a refund from T-Mobile hotspot but it’s not until today that he found complete satisfaction.
T-Mobile Hotspot: Wham, Bam, But No Thanks
By 7.19.06
Much like beer and hotdogs at the ballpark, airports take advantage of your momentary entrapment to bend you over for the privilege of wi-fi surfing. Against his better judgment, ZDnet’s David Berlind tried to use the airport’s T-Mobile hotspot and access some important and time-sensitive documents from his office. T-Mobile was more than happy to give him a high signal as he completed the transaction, only for the wifi to completely cut out after they charged his credit card. David recorded his call trying to wrest his dollars back from T-Mobile, listen below.
