After the Federal Communications Commission saw a huge spike in complaints from Verizon Wireless customers reporting mysterious data overages, the carrier has apparently started offering refunds. In one case, that means canceling a non-profit’s $20,300 bill for using 1,300GB of data — on a single phone, in one month. [More]
Amid recent reports of Verizon Wireless customers getting dinged on their phone bills with unexpected data overages, it may come as no surprise that the Federal Communications Commission has seen a spike in complaints related to the company. [More]
“Privacy” is the buzz of our era, but… what even is privacy? Different consumers, businesses, and regulators each have their own definitions and perspectives on the issue, while the law, too, is always evolving. [More]
The Florida woman who was shocked to receive a $9,100 bill from Verizon Wireless for data she says she couldn’t possibly have used is off the hook, as the company has decided not to make her pay up. [More]
A Florida woman who says she barely ever uses her monthly allotment of data recently received a bill from Verizon Wireless for $9,153, claiming she had used 569 GB of data in the span of about 10 days. [More]
If you need a reminder to turn off the WiFi assist feature included in iOS 9, now’s the time, after yet another report of folks getting hit with data overages because they weren’t aware of what their phones were doing without their knowledge. [More]
Back in July, when the Pokémon Go fad first hit and users had serious questions about the types of personal data that the location-based game was gobbling, Senator Al Franken of Minnesota decided to step in and add some gravitas to the proceedings. Franken is concerned about privacy and technology and how they intersect in new products like the Oculus Rift or Apple Music. His office sent game-maker Niantic a letter back in mid-July. The company responded, and their response, predictably, is that users shouldn’t have any privacy concerns. [More]
Websites collect information about the people who use them, and the people who end up not using them. If you’ve even visited the website of Airbnb, the company has used your data to improve its offerings or its site in some way. [More]
As federal safety investigators continue to investigate the first fatal crash allegedly involving Tesla’s autopilot feature, a preliminary report found that the vehicle was speeding before the collision. [More]
Short-term rental platforms like Airbnb, VRBO, and HomeAway are intended as a way to give travelers varied and interesting lodging options, while letting homeowners make a bit of money when they aren’t at home. However, a group of three senators are concerned that the affordable housing market is being squeezed by the increasing number of property owners cashing in on short-term rentals.
Verizon may not have unveiled anything big on July 1st, but according to the rumor mill and the ever-popular “source familiar with the situation,” they’re still planning big things in July. Those plans include increasing the data cap on all of their wireless plans… but at a cost.
Remember back when candy bar phones and flip phones were the hot new thing, and all the wireless providers jumped into the fray trying to offer you rollover minutes to come sign up with them? Well, if the rumor mill is to be believed, we might all be climbing on board the rollover train again… this time, in the data era.
Law enforcement has long used tattoos as a way to identify people (“The suspect has the name ‘Marge’ on his forearm”), or as an indicator of group membership (“All members of the gang had the same exact tattoo on their forearms”), but the FBI’s in-development tattoo recognition program seeks to create an algorithm to make instant inferences about a person’s behavior based on their tattoos.
“Individuality” does not exactly spring to mind when you’re in the middle of the workday commuter crush, trawling the same roads at the same time as every other 9-5 worker who has to get to work and pick the kids up from school. And yet it turns out that you — yes, you — have a unique way of approaching that commute. So unique, in fact, that it only takes a few minutes of driving data for you to be completely identifiable.
Your phone has a microphone, and it listens — but not just when you’re making a call or practicing a second language on purpose. It listens whenever an app tells it to, and to whatever happens to be around you for it to hear. And if an app does that without telling you first, it could be in hot water with the Federal Trade Commission.
Banks with more than $1 billion in assets now need to report on how much revenue they bring in from overdraft fees and other charges. The first report on those numbers shows that banks made $11.6 billion last year from customers who overdrew their accounts.