It’s hard to feel bad for the banking business, but financial institutions can take a huge hit when consumers are the victims of large-scale fraud or ID theft. Replacing debit and credit cards, issuing refunds, investigating sketchy transactions can all add up — and of course that cost ultimately gets passed on to customers. This is why federal regulators are putting banks on alert to be mindful of increasingly popular ATM fraud and to be prepared for attacks on their websites. [More]
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AT&T Thinks You Should Just Take That Tree Off High-Tension Line Yourself
By 6.3.11
There are some things that you really, really don’t want to handle doing yourself. After a tree took out electric and phone lines on his property, A. in Texas is left with the heavy trunk resting on high-tension steel cables that normally go between the poles. An AT&T told A. during a visit to just remove the tree trunk and let the cables go up. A city inspector and a professional lineman separately told A. that doing so might lead to the cables flying up and taking the utility lines out again, and could also injure or kill the person doing the work. [More]
Microsoft: One Out of 14 Net Downloads Could Be Bad For You
By 5.18.11
The Net is just rife with hackers and malcontents just waiting to pounce on unsuspecting Web surfers, right? So, of course, the brainiacs at Microsoft are saying its Internet Explorer 9 web browser can be your online guardian against the rising threat. [More]
You Could Be Under Sidekick Contract Or Not, Depending On T-Mobile's Whim
By 4.8.11
Chad is a T-Mobile customer who used to be a Sidekick user. He also still is a Sidekick user, depending on which situation is more advantageous to T-Mobile. See, he signed a new contract and got a shiny new Sidekick last February. Earlier this year, that phone died and he bought an inexpensive Android phone to use while he waits out his contract. T-Mobile is ending Sidekick service soon, and has offered users still under contract the choice of leaving their contracts with no early termination fee, or switching to a different subsidized phone and sticking around. Chad is still under the original contract that he signed when he got his Sidekick last year, but at the same time is not under a Sidekick contract according to T-Mobile, so neither option is open to him. [More]
