It’s unusual to see a crowd of people toting signs and celebrating that a local restaurant has closed. The people outside the Dairy Queen in Zion, IL, had originally planned a protest urging people to boycott after the franchisee reportedly called at a customer and her children by a racial slur, but Dairy Queen pulled his franchise and the restaurant closed in the interim. [More]
Let’s say that you’re in line at Dairy Queen behind a blind man, who drops his cash and cards on the floor. While he scrambles to pick everything up, you pick up a $20 bill from the floor. Not to be helpful, though: to steal. Then the Dairy Queen cashier kicks you out of the store, and…gets fired for it? No! [More]
Reading your letters to Consumerist, we get a sense of the global consumer zeitgeist. We have seen the number of complaints about different products rise and fall, and we’ve observed changes in how people talk about their finances, their possessions, and the stuff they buy. It’s from that perspective that we plead with consumers, marketers, and even news site editors all at once: you can use a currency word or a currency symbol, but stop using both together. [More]
Reader Andrew and his friend Chris went to Dairy Queen and had a crappy experience. Chris decided to send Dairy Queen the entire story of his life, but before he ran out of characters on the web form, he did manage to mention that a certain DQ was understaffed.