customer trust

My Kindle Breaks, Amazon Overnights Me New One, Lets Me Take Time Returning Old One

My Kindle Breaks, Amazon Overnights Me New One, Lets Me Take Time Returning Old One

Sam is so elated with the way Amazon handled his broken Kindle complaint that he’s almost happy it broke in the first place. The CSR overnighted a new device to him and gave him 30 days to return the busted one. [More]