customer service reps

TWC Supervisor Told CSR To Stop Giving CPR And Get Back To Work, Employees Allege

TWC Supervisor Told CSR To Stop Giving CPR And Get Back To Work, Employees Allege

After local news began investigating the death of a Time Warner Cable customer service rep, they made a shocking discovery. According to several sources at the scene, after the woman slumped at her desk, a co-worker began administering CPR, but was told to stop and get back to the phones by a supervisor. [More]