customer service

“Dell No Longer Believes In Compensation For The Purpose Of Customer Satisfaction”

“Dell No Longer Believes In Compensation For The Purpose Of Customer Satisfaction”

After waiting 56 days for his Dell Mini 9 to ship, reader WantMyDellMini asked Dell for a little compensation, only to be told: “Dell no longer believes in compensation for the purpose of customer satisfaction.” The Mini 9’s shipping status has already changed at least ten times, but Dell claims that our poor reader has no choice but to keep waiting.