United Airlines doesn’t want to talk to you on the phone about your complaints — so they’re disconnecting it. MSNBC is reporting that starting in April, the airline will shut down the call center that deals with customer complaints.
Thanks for visiting Consumerist.com. As of October 2017, Consumerist is no longer producing new content, but feel free to browse through our archives. Here you can find 12 years worth of articles on everything from how to avoid dodgy scams to writing an effective complaint letter. Check out some of our greatest hits below, explore the categories listed on the left-hand side of the page, or head to CR.org for ratings, reviews, and consumer news.
United Airlines doesn’t want to talk to you on the phone about your complaints — so they’re disconnecting it. MSNBC is reporting that starting in April, the airline will shut down the call center that deals with customer complaints.
Part of
Founded in 2005, Consumerist® is an independent source of consumer news and information published by Consumer Reports.