customer service

Radio Shack Goes To Great Lengths To Please Customer With Dead Phone

Radio Shack Goes To Great Lengths To Please Customer With Dead Phone

Bill wants to publicly praise a store that went above and beyond to make him happy after his Palm Pre failed during the holidays. He writes that the store employees put in extra effort on December 26th, a hectic retail day, to make sure that he received the phone he needed in a timely manner. That store was… Radio Shack. [More]