customer service

Road Runner Rep Acts All Weird About Request For Upload/Download Speeds

Road Runner Rep Acts All Weird About Request For Upload/Download Speeds

Richard sent us this screen capture of a chat he says he recently had with a Roadrunner CSR. I can’t figure out why the CSR would withhold bandwidth stats from a customer, nor why she would capitulate so quickly when Richard asks for her supervisor. Maybe that’s one mean supervisor. [More]