Chase froze Micah’s checking accounts with a $9.9 million overdraft fee after he took the ultra-suspicious step of opening a joint checking account with his girlfriend. Rather than merely freeze the joint checking account, Chase decided to freeze all of Micah’s assets until they could verify that their customer of thirteen years was really whom he said he was. Not even a letter from the Social Security Administration, handed to the local Chase branch and sent to Chase’s fraud unit could stop Micah’s debit card from being canceled. Now Micah has no access to his cash, a $9.9 million charge to his name, and still no joint checking account with his girlfriend. [More]
