While we stand by our conviction that customer service agents are often lack-witted bobbins designed to unravel our will to complain, we also acknowledge that some customers are slobbering, batshit animals. And since we can’t record ourselves calling in and being a prick, because we are always the most gentle of breezes, we’re glad that some folks doing old-school technical support for Apple for the foresight to record customers plotzing out over their Apple II’s.
