customer service

Cingular Wants To Yank Docs From Consumerist

Cingular Wants To Yank Docs From Consumerist

Here is the note Cingular’s legal counsel sent us to take down documents we posted. The items have info about how Cingular determines a customer’s “long term value” or “LTV.” This LTV is used to determine how many discounts they will give you to prevent you from cancelling your account.