customer service

Toyota Dealer Won't Sell You A Car Because You're "In A Bad Mood"

Toyota Dealer Won't Sell You A Car Because You're "In A Bad Mood"

Toyota enjoys their reputation for great customer service, but does that mean they should stop selling cars to cranky customers who might complain? We don’t think so, but at least one Toyota dealer in Berkeley, California did just that. Berkeley Toyota refused to sell a car to one of our readers because he and his wife were “in a bad mood,” and made the salesman “feel like dirt.”