Our anonymous reader could not convince Verizon to take his money after noticing a mark from the telecom on his credit report. Our reader paid his bills in full throughout 2006, yet his credit report showed a collection request in October for $0.00. Verizon usually charges more for everything. Our reader called Verizon.
Apparently when I switched billing plans they canceled my old account and opened a new one, which left a balance on the old account. I never received a bill on the old account, but according to Verizon and Elliott they were mailed out and better yet I paid a mere $50.00 to the $95.08 balance of which I have no record and did not come from me. So low and behold I do have a balance of $45.08 not the $0 balance reported on the credit report. I asked Elliott at the time how this is possible and I would be happy to make good on any money I owed. I did not want my credit wrecked over this incident. Elliot did not want my payment and stated there was nothing he could do to help.
Nobody at Verizon wanted our reader’s money.