All Ian wanted was a dryer. Ian tried ordering a GE DWSR463GGW dryer from Sears.com. The dryer that arrived at his door was labeled DWSR, but was in fact the smaller, less desirable DBXR463GGW. Ian called Sears.com and told them to fix their mistake. Sears.com delivered another DBXR labeled as a DWSR; when Ian pointed out the repeated error, they inexplicably offered him yet another DBXR.
