customer service

Vonage: Sorry, You Can't Cancel Without Speaking To The Retention Department

Vonage: Sorry, You Can't Cancel Without Speaking To The Retention Department

By consumeristcarey 6.15.07

Vonage: I’m sorry sir I can’t do that, you have to call back during regular business hours.

Watch out, Vonage. We thought Verizon held the patent for the cancelation gauntlet of doom. — CAREY GREENBERG-BERGER